Owner FAQs

The Section 8 program, overseen by the U.S. Department of Housing and Urban Development (HUD), is a federal government housing assistance initiative.

Its primary objective is to provide eligible low-income individuals and families with rental assistance, ensuring access to decent, safe, and affordable housing.

Thus the housing choice voucher program was created.

Designed specifically for tenants facing financial limitations, Section 8 vouchers play a crucial role. With them in hand, voucher holders are able to secure rental housing in the private market.

By subsidizing a portion of the tenant’s rent, the program makes housing more affordable, mitigating housing instability.

In California, the Section 8 program is implemented through local Public Housing Authorities (PHAs) situated across various California cities and counties.

These PHAs assume responsibility for managing the voucher program, including determining eligibility and issuing vouchers to qualified applicants.

Due to the state’s high cost of living, the demand for the program is substantial, often resulting in waiting lists for individuals seeking assistance.

It’s important to note that housing discrimination based on source of income is strictly prohibited under federal law. The Section 8 program is a recognized source of income, and property owners and managers must treat voucher holders on equal footing with other applicants.

Compliance with fair housing regulations is essential to ensure equal access to housing opportunities for all individuals, regardless of their income source.

"Yes we are fully licensed in accordance with California state regulations."

Absolutely, you can reach us directly after hours. We don't rely on third-party phone services; your calls come directly to us. Your convenience and peace of mind are important to us, so you can trust that you'll always have direct access to our team whenever you need assistance outside of regular business hours."

"Indeed, all funds are securely deposited directly into your account, unless you instruct us otherwise. We understand the importance of timely and efficient financial management, and our streamlined process ensures that you receive your payments promptly and hassle-free."

"Absolutely, we are happy to provide you with a lease to look over. As part of our standard procedure, we handle the leasing process on your behalf, after discussing the terms with you beforehand to ensure they align with your preferences and requirements. We will always consult with you before proceeding with signing the lease. Once the lease is signed, you'll receive a copy for your records, and it will also be uploaded to your Owner Portal for easy access and reference."

"Our primary focus is on property management, however we also offer sales services through our dedicated team of Sales Agents. If you're interested in selling a property, we'll gladly refer you to one of our experienced agents who can assist you with the sales process."

"All funds are disbursed to owners on the 15th and the 30th of each month. This ensures timely and consistent payments, allowing you to effectively manage your finances. If you have any specific preferences or need further assistance regarding disbursement schedules, please let us know, and we'll be happy to accommodate your needs."

"Rental payments are facilitated through the tenants' portal via Rentvine. This secure platform streamlines the payment process for tenants, ensuring timely and efficient transactions. Additionally, Rentvine provides convenient access to rental payment histories and facilitates communication between tenants and our management team."

"Typically, we sign a 12-month lease with tenants as our standard practice. This ensures stability and consistency for both you as the property owner and the tenants. However, we remain flexible to accommodate specific lease durations based on your preferences and the needs of the property."

"As part of our leasing process, we typically require a security deposit equivalent to one month's rent to protect against damages or unpaid rent. Additionally, in cases where tenants have pets, we may also request a pet deposit. The law limits the amount of security deposits. Until July 1, 2024, the limit is two times the monthly rent (or, for furnished units, three times the rent). After July 1, 2024, the limit is one month's rent."

"We can start managing your property as soon as you're ready. Once we have all the necessary information and documentation, we can begin the onboarding process immediately. This typically includes signing a management agreement, gathering property details, and discussing any specific requirements or preferences you may have. Once everything is in place, we'll work swiftly to ensure a smooth transition and start managing your property effectively. If you're ready to get started or have any further questions, please let us know, and we'll be happy to assist you promptly."

"We manage a diverse range of properties, including single-family homes, multi-family units, townhouses, apartments, condos, and homeowners' associations (HOAs). Whether you have a single property or a portfolio of various types, we have the expertise and resources to effectively manage your investment."

"In addition to Move-In, Move-Out, and monthly financial reports, we conduct Routine Inspection Reports every six months following the initial three-month Routine Inspection. These inspections assess the property's condition, identify any maintenance or repair needs, and ensure compliance with lease terms. These reports provide valuable insight into the property's ongoing maintenance and help address any issues proactively, promoting tenant satisfaction and preserving the value of your investment."

"We hold the security deposit to comply with legal requirements and ensure transparency, typically managing funds separately with established procedures for returns and dispute resolution. This expertise benefits both tenants and property owners, ensuring accountability and a smooth experience for all parties involved."